Welcome to Rapid Riyadh (“we,” “our,” “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using RapidRiyadh.com, you agree to the practices described in this policy.
Information We Collect
When you visit or interact with our website, we may collect the following types of information:
a. Personal Information
When you make a purchase or register an account, we collect:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment details (processed securely via third-party payment gateways)
b. Non-Personal Information
We may automatically collect non-identifiable data including:
- Browser type and version
- Device information (mobile, tablet, desktop)
- IP address and location (for analytics)
- Pages visited and time spent on the site
c. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, analyze traffic, and provide personalized recommendations. You can choose to disable cookies in your browser settings, but some site functions may not work properly.
How We Use Your Information
We collect and process your information to:
Prevent fraudulent transactions and ensure payment security
Fulfill your orders and deliver products efficiently
Communicate with you about your orders, shipping, or customer support requests
Improve our website’s performance and user experience
Send promotional offers, product updates, and newsletters (only with your consent)
How We Protect Your Data
We take your privacy seriously and use industry-standard security measures to protect your personal data.
- Secure SSL encryption for all transactions
- Data access restricted to authorized personnel only
- Partnering only with trusted payment gateways and logistics providers
Your personal data will never be sold, rented, or shared with unauthorized third parties.
Sharing Information with Third Parties
We may share necessary information only with:
- MyZambeel.com and supplier partners — for product sourcing, order fulfillment, and shipping.
- Payment gateways — to process your secure payments.
- Courier and logistics companies — to ensure safe and timely delivery.
- Analytics tools (e.g., Google Analytics) — to understand website performance.
All third-party partners are obligated to keep your data confidential and use it only for service purposes.
Customer Rights
As a user, you have the right to:
- Access and review your personal data
- Request correction of inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your personal data (subject to order and legal limitations)
To exercise these rights, please contact us via email at [Info@rapidriyadh.com].
Retention of Data
We retain your information only for as long as necessary to:
- Fulfill your order and resolve customer service issues
- Comply with legal obligations and accounting requirements
After that, your data is securely deleted or anonymized.
Children’s Privacy
Rapid Riyadh does not knowingly collect personal data from anyone under the age of 18. If we become aware that such data has been collected, it will be deleted immediately.
Policy Updates
We may update this Privacy Policy from time to time to reflect new regulations or business changes. Updates will be posted on this page with the new “Effective Date.” Continued use of our website after any update constitutes your acceptance of the revised policy.